Privacy Policy

Welcome to Shire Foods. We respect your privacy and are committed to protecting your personal information when you use our website.

1. Who We Are

Shire Foods is an online food store offering:

Premium fresh meats
Farm fresh produce
Quality seafood
Handmade skewers
Ready meals and catering
Party food and event solutions

2. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: admin@shirefoods.com.au
Phone: (02) 9540 3233
Address: Unit 1/18 Atkinson Road, Taren Point NSW 2229, Australia

3. Information We Collect

3.1 Information You Provide

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Order details

3.2 Payment Information

We do not store your payment details.

Payments are securely processed through third-party providers such as:

Stripe
PayPal

3.3 Automatically Collected Data

We may automatically collect:

IP address
Browser type
Device information
Pages visited

3.4 Cookies

We use cookies to:

Store your shopping cart
Improve website performance
Enhance user experience

You can disable cookies in your browser settings, but some features may not function properly.

4. How We Use Your Information

We use your information to:

Process and deliver orders
Manage your account
Provide customer support
Send order confirmations and updates
Improve our services
Prevent fraud

5. Sharing Your Information

We do not sell your personal information.

We may share your data with:

Service Providers

Payment processors
Delivery partners
Website hosting providers

Legal Requirements

We may disclose information if required by law.

6. Data Security

We implement appropriate measures, including:

SSL encryption
Secure hosting
Restricted access

However, no online system is 100% secure.

7. Your Rights

You have the right to:

Access your data
Correct your information
Request deletion
Opt out of marketing communications

To exercise your rights, contact us at:
📧 admin@shirefoods.com.au

8. Third-Party Services

This website may use third-party services, including:

Google Analytics
WooCommerce
Elementor

These services may collect data under their own privacy policies.

9. Data Retention

We retain personal data only as long as necessary for:

Order fulfilment
Legal obligations
Business operations

10. Children’s Privacy

This website is not intended for individuals under 18 years old.

11. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.